Privacy Policy
Orlando Rowing Association Inc. ("we," "our," or "us") operates the website https://www.edgewatercrew.org (the "Site"). This Privacy Policy explains how we collect, use, and protect the personal information of users, including parents, guardians, and rowers, when accessing our Site, programs, and services.
Information We Collect
We collect personal information that you voluntarily provide to us when you register, use our services, or interact with our Site. This may include:
- Name, address, email, and phone number
- Date of birth
- Medical and emergency contact information
- Uploaded documents related to onboarding
- Information collected automatically via analytics and cookies (IP address, browser type, usage data)
How We Use Information
We use personal information to:
- Register rowers and manage team participation
- Communicate with parents and guardians, including transactional SMS messages
- Send marketing emails and team updates
- Manage event registrations and eCommerce orders
- Comply with reporting requirements to the Florida Scholastic Rowing Association (FSRA)
- Improve the functionality, security, and performance of our Site
Sharing of Information
We do not sell personal information. We may share information with:
- The Florida Scholastic Rowing Association (FSRA), as required for participation.
- Service providers who help us operate our Site and services (e.g., Google, Cloudflare, Twilio, Groundhogg, WooCommerce)
- Legal authorities if required by law
Third-Party Services
Our Site integrates with third-party services that may collect or process data:
- Hosting: Digital Ocean
- CDN & Security: Cloudflare (including Turnstile for spam prevention)
- Analytics & Ads: Google Analytics, Google Ads Pixel, Meta Ads Pixel
- Communications: Groundhogg (email), Twilio (SMS)
- Document Storage: Google Drive
- eCommerce: WooCommerce (orders only; no online payment processing)
Data Security
We use SSL encryption to protect data transmitted on our Site. While we take reasonable measures to safeguard information, no method of storage or transmission is completely secure. Users provide information at their own risk.
Children's Privacy
You may opt out of marketing emails at any time using the unsubscribe link. For SMS communications, you may reply STOP to opt out. To request access, correction, or deletion of your personal information, please contact us directly.
Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and support organizational recordkeeping.
Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Orlando Rowing Association Inc.
P.O. Box 547392, Orlando, FL 32854-7392